Everything you need to know about NetlinkRx
Answers to the questions pharmacy directors, owners, and administrators ask most. If you don't see yours, reach out and we'll respond within one business day.
Getting Started
Who is NetlinkRx for?
Pharmacy teams that are short on pharmacist time and don't want to hire another FTE: hospitals and critical access hospitals, independent and specialty pharmacies, nursing homes, and long-term care pharmacies.
Do we have to commit to full-time coverage?
No. Teams start with a few hours a week, one queue such as prior authorizations, recurring shifts, or a one-time project. You change the scope as your staffing changes.
What happens after we reach out?
We respond within one business day to set up a short call. We learn where you're stretched, check your state's rules for remote pharmacist work, and send a written proposal with scope and pricing.
Who will actually do the work?
NetlinkRx is founder-led. The clinical pharmacists you meet during scoping are the pharmacists who cover your work.
Licensure, Access & Compliance
Are you licensed in our state?
NetlinkRx is licensed in Illinois today. We add state licenses when a client needs one. Tell us where you are and we'll give you a realistic timeline before anything is signed.
Can a remote pharmacist legally do this work?
It depends on the state and the task. Prior authorizations, prescriber calls, and medication regimen reviews rarely require being on-site; remote order entry and prescription processing have state-specific rules. We check them before we scope anything and won't propose work that has to happen in person.
Do you work in our systems?
Yes. You grant secure remote access to your pharmacy system or EHR, and we follow your protocols and document where your team already looks.
How do you handle HIPAA?
We sign a Business Associate Agreement with every client, use only the access you grant, and keep documentation inside your systems.
By Setting
What do you do for hospitals?
Remote order entry and verification, overnight, weekend, and surge coverage, medication reconciliation, and clinical program support such as antimicrobial stewardship. Our target is to go live within 30 days of a signed agreement.
What do you do for independent and specialty pharmacies?
Our lead service is prior authorization support: we work each request from rejected claim to final decision. We also handle clinical rejects, prescriber clarifications, patient callbacks, and specialty intake. All of it is remote; your on-site pharmacist stays in charge.
What do you do for nursing homes?
Consultant pharmacist work: monthly medication regimen reviews, unnecessary drug and psychotropic reviews, antibiotic stewardship support, and survey readiness. Some consultant duties, such as med cart inspections, have to happen on-site, and we'll tell you which parts we can cover remotely in your state.
What do you do for long-term care pharmacies?
Order entry and verification on nights, weekends, and admission surges, in your system and under your protocols.
Pricing & Terms
How is service priced?
Pricing depends on hours, setting, and scope, so we quote after a conversation instead of publishing a rate card.
Is there a minimum contract term?
Terms depend on the engagement. Hospitals can start with a pilot. Projects are one-time and priced before any work starts.
Still have questions?
Tell us where your team is stretched and we'll respond within one business day to set up a call.